Terms & Conditions

 

Availability

GBI's shipping policy is to send out all products that we do have in stock for each order. Any items that are currently out of stock, we then order from the respective publishers. To receive these backordered items takes approximately 10 business days, at which point we ship the outstanding products.

 

Shipping & Handling

Orders received before 2:00pm (PST) weekdays, will be shipped the next business day. Orders placed after 2:00pm (PST) or on weekends will be shipped the second business day.

 

Return Policy

GBI's allows for returns on a case-by-case basis within the first 30 days after receiving the item. Please give us a call if your product arrived damaged, you were shipped the incorrect item, or experienced some other unfortunate situation with our product. Our desire is that you will be satisfied with your purchase!